The Australian Government maintains an all-hazards approach to resilience, seeking to increase the capability of organisations and communities to survive, recover, and adapt to all types of threats.

Resilience and Infrastructure

In terms of infrastructure management and operation, resilience is the ability to understand and minimise risk, maintain service in the face of all hazards, to respond rapidly to a crisis or to quickly recover if service is disrupted.

Developing and maintaining resilient infrastructure requires an integrated, all hazards, and context specific approach. Given the broad range of potential threats and hazards, it is not possible to foresee, mitigate or prevent all events, nor is it cost effective to do so in most cases. An all hazards and context specific understanding of risk is vital to developing and maintaining resilient infrastructure in an increasingly connected, globalised and outsourced environment. This approach provides organisations with the ability to adapt strategies and maintain flexibility in planning and response regardless of the event. Understanding and managing the consequences of events equips management to build more resilient organisations.

Notwithstanding the need to maintain an all-hazards approach to resilient infrastructure, understanding and mitigating national security threats to critical infrastructure is of increasing importance. In particular, threats such as foreign interference, espionage and cyber are insidious and sophisticated, and pose complex issues when contemplating resilience for infrastructure.

What does resilient infrastructure look like?

Resilient infrastructure has reliable and effective supply chains
  • Operators of resilient infrastructure know their supply chain intimately, use supply chain models and identify and manage inherent supply change weaknesses, ensuring built in redundancy.
Resilient infrastructure has shared knowledge of critical upstream and downstream interdependencies
  • Operators of resilient infrastructure understand how they rely on other sectors, understand and manage international dependencies and appreciate business-government expectations and dependencies in decision making and response.
Resilient infrastructure has effective contingency planning
  • Operators of resilient infrastructure enhance resilience in organisations (including building resilience in people, teams, organisations and communities), develop and exercise plans for continuity of essential services and implement opportunities to improve resilience.
Resilient infrastructure has risk management principles incorporated into all aspects of business planning and operations
  • Operators of resilient infrastructure develop appropriate risk management strategies to identify, articulate, eliminate, minimise, transfer or avoid risk. They ensure reliability of service, develop reliable and sustainable mutual aid agreements to assist during disruptions and have the ability to rapidly expand capacity during disruptions, including development and confirmation of scalable response capabilities.
Resilient infrastructure has effective communication systems and information channels
  • Operators of resilient infrastructure review and understand existing Commonwealth and state/territory plans and legislation relating to the ownership and operation of resilient infrastructure and receive and understand information and intelligence products to inform risk management strategies

Organisational Resilience

What is organisational resilience?

Organisational resilience refers to a business’s ability to adapt as the global market evolves, to respond to short term shocks - be they natural disasters or significant changes in market dynamics, and to shape itself to respond to long term challenges.

Why is organisational resilience important?

The global market environment is constantly changing and more organisations are realising that traditional corporate strategies are failing to protect them from unexpected events. Organisations need to be able to absorb an event that imposes change, to adapt and continue to maintain their competitive edge and profitability.

Through organisational resilience, critical infrastructure organisations can better manage unforeseen or unexpected risks and threats to their continuity of essential services. Test your organisation’s resilience using the Organisational Resilience Health Check tool below.

What is the Organisational Resilience HealthCheck?

The Organisational Resilience HealthCheck was developed by the Resilience Expert Advisory Group of the Trusted Information Sharing Network (TISN) for Critical Infrastructure Resilience.

The HealthCheck is a free 15 minute self-assessment tool to help organisations evaluate resilience attributes and identify opportunities to improve their resilience capability.

For more information, visit the Organisational Resilience website.